Frenquently Asked Questions
Do I need an Appointment?
We do recommend an appointment to ensure a sales associate and dressing room. However, walk-ins are welcome and will be accommodated as quickly as possiible.
What should I bring to try on wedding gowns?
You should wear proper undergarments, we do provide strapless/backless bras to accommodate most gowns.
How long does it take to get a wedding gown?
Delivery time for our gowns is a 4 to 6 month shipping. However, Rush Cuts are available if needed for speedy delivery.
What are the prices of your wedding gowns? And are there any refunds or echanges after a purchase is made?
Our price range is from $599 to $8000. We do not offer, nor accept any refunds and/or exchanges once a product has been purchased or ordered.
What is the delivery time for Bridesmaids, Mothers and Flowergirl dresses?
Delivery time for Bridesmaids dresses is 12-14 weeks and Rush Cuts are available if needed for earlier shipping. Mothers gowns shipping is 12 weeks, However, there is hanging stock available for certain styles and Rush cut delivery is available.
How does my bridesmaid know what size to order?
We suggest all bridesmaids have their measurements professionaly taken to ensure the closest accuracy. Once measurements are taken, they are compared to the designer's size chart and the size is chosen to fulfill the largest measurement. Typically a size or two larger than your normal dress size will be ordered as most gowns are cut on a smaller pattern.
What do I do if a bridesmaid is pregnant?
There are a few maternity styles available, just ask your sales associate. Another option is to order a bridesmaids dress that could easily be altered to accommodate so that she would coordinate with the rest of the bridal party.
What are Mockingbird Bridal's Buisness Hours?
Our hours of operation are Monday and Thursday 11:00 a.m. to 7:45p.m., Tuesday, Wednesday and Friday 11:00a.m. to 5:45 p.m. and Saturday 9:30a.m. to 5:00p.m.
Do you provide alterations?
We do have an in-house alterations department that handles just our customers. Our seamstress has been in the wedding industry for over 25 years and is familar with all fabrics and styles.